FAQ

When will you ship my order?
To guarantee maximum freshness of the products you purchased, we have chosen to entrust all orders to our logistics partner from Monday to Wednesday, in order to avoid the package being left in the warehouses during the weekend.
When will I receive my order? . On Italian territory your purchase will generally be delivered within 24/48 hours of delivery to the courier. In remote locations, shipments may be delayed. In Europe and the United States, your purchase will generally be delivered within 5 days of delivery to the courier. Don't worry about the freshness of the product: thanks to our vacuum packaging, the products will keep their quality and organoleptic characteristics unchanged for a long time.
Can the package be delayed? During holidays/strikes/shipper closures we will not be able to guarantee delivery as there is nothing we can do to prevent it. If you do not receive the package in the expected time you can send an email to make an agreement with the owner.
I haven't received any email with shipping details: what should I do? Write us an email to: marcosugecosanlorenzo@gmail.com and we will contact you to provide you with details on your delivery.
Where is my order prepared? The order is prepared in our shop in Piazza del Mercato Centrale, internal Mercato Centrale, 50123, Florence

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€19,99 EUR

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